These Terms and Conditions apply to all projects, services, and transactions undertaken through KDP Publishing Dominion and its website, www.kdppublishingdominion.com.
By accessing our website, placing an order, making a payment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Upon full payment and completion of the agreed project, you will hold the rights to the final content developed and delivered specifically for you, subject to any third-party materials, fonts, images, software, licenses, or platform restrictions applicable to the project.
KDP Publishing Dominion will not claim ownership of the final original content created exclusively for you. You may publish, distribute, reproduce, or otherwise use the completed work according to your requirements.
Any materials, drafts, concepts, samples, tools, templates, processes, or intellectual property owned by KDP Publishing Dominion before the commencement of the project will remain the property of KDP Publishing Dominion unless otherwise agreed in writing.
KDP Publishing Dominion generally requires 100% advance payment for the services listed on its website unless an alternative payment arrangement has been agreed to in writing.
All applicable transaction charges, processing fees, currency-conversion fees, taxes, duties, and other charges are the responsibility of the client unless otherwise stated in writing.
Work may not begin until the required payment has been successfully received and the client has provided all necessary project information.
KDP Publishing Dominion offers unlimited revisions within the agreed project scope, provided that revision requests are submitted within seven days of the initial delivery.
In certain cases, the revision-request period may be extended to 14 days at the discretion of KDP Publishing Dominion or when agreed to in writing.
Unlimited revisions do not include:
Requests that materially change the original project scope
Requests for a completely different concept or direction
Additional pages, chapters, designs, features, or services
Revisions based on information not originally provided
Changes requested after final approval
Work required because of third-party platform changes
New requirements introduced after the project has commenced
Requests outside the agreed project scope may require an additional fee and revised delivery schedule.
Revision requests will be addressed according to the urgency, complexity, availability of the production team, and scope of the requested changes.
Standard revision turnaround times are generally as follows:
For orders with an original urgency of up to 24 hours, revisions may require at least 24 hours.
For orders with an original urgency of between 24 and 48 hours, revisions may require up to 48 hours.
For orders with an original urgency of 48 hours or more, revisions may require up to 72 hours.
These turnaround times are estimates and may vary depending on the nature and complexity of the revision request.
Project requirements, deliverables, timelines, responsibilities, and expectations will be discussed with the client before work begins.
The client is responsible for providing accurate, complete, and timely information, instructions, files, approvals, account access, and feedback required to complete the project.
Delays caused by missing information, delayed feedback, unavailable access, incomplete instructions, or changes requested by the client may affect the delivery schedule.
Any service-related dispute will be evaluated based on:
The original project agreement
Approved project requirements
Written communications between the parties
These Terms and Conditions
The work completed and delivered
Reasonable industry and business practices
Any requirement not included in the original project scope may be treated as additional work and may result in additional fees.
The client is responsible for reviewing all drafts, proofs, designs, manuscripts, files, and deliverables before granting final approval.
Approval may be provided through email, text message, project-management platform, recorded call, electronic signature, or any other written or verifiable communication method.
Once final approval has been provided, additional corrections or changes may be subject to additional charges.
KDP Publishing Dominion will not be responsible for errors, omissions, or issues that were present in a deliverable approved by the client, except where otherwise agreed in writing.
A full refund may be requested before KDP Publishing Dominion has started working on the project.
Once work has commenced, any approved refund will be calculated after considering:
Work already completed
Resources allocated to the project
Third-party costs
Administrative expenses
Payment-processing charges
Transaction fees
Taxes and other nonrecoverable costs
Refund requests will not ordinarily be accepted for orders purchased through a limited-time offer, discounted promotion, special package, custom agreement, or promotional campaign unless otherwise stated in writing.
A refund request relating to dissatisfaction with a completed service must be submitted within five days of the project’s delivery.
Before approving a refund, KDP Publishing Dominion may first attempt to resolve the concern through its revision policy.
Where KDP Publishing Dominion is unable to provide the agreed service after reasonable revision attempts, a full or partial refund may be considered based on the portion of work completed and the specific circumstances of the order.
A refund will not ordinarily be granted when:
The client changes their mind after work has commenced
The client no longer requires the service
The client fails to provide required information or feedback
The client becomes unresponsive
The client requests work outside the original scope
The client has approved the delivered work
The client has downloaded, published, distributed, uploaded, or used the completed work
Delays are caused by the client or a third-party platform
The client violates these Terms and Conditions
The request is submitted after the applicable refund period
The order was purchased through a discounted or promotional offer
If no refund request is received within five days after the final project delivery, the delivered work will be considered accepted and satisfactory, subject to any written revision arrangement already agreed between the parties.
Approved refunds will be returned through the original payment method whenever reasonably possible. Processing times may depend on the payment provider, bank, or financial institution.
Clients are encouraged to contact KDP Publishing Dominion before initiating a chargeback or payment dispute so that the matter can be reviewed and resolved.
Submitting a chargeback for services that have been completed, approved, delivered, downloaded, published, or used may constitute a violation of these Terms and Conditions.
KDP Publishing Dominion reserves the right to provide payment records, communications, approvals, delivery records, project files, and other relevant documentation to payment processors, banks, legal representatives, or dispute-resolution authorities when responding to a payment dispute.
A client may request cancellation by contacting KDP Publishing Dominion in writing.
Cancellation does not automatically qualify the client for a full refund. Any refund will be assessed according to the amount of work completed, expenses incurred, and the Refund Policy stated above.
KDP Publishing Dominion may suspend or cancel a project when:
The client fails to make an agreed payment
The client fails to provide required information
The client becomes unresponsive for an extended period
The client engages in abusive, threatening, unlawful, or inappropriate conduct
The client requests unlawful, fraudulent, misleading, or infringing work
Continuing the project would violate company policy or applicable law
Project timelines depend on timely communication, feedback, approvals, and cooperation from the client.
If the client does not respond or provide required information, the project may be placed on hold.
KDP Publishing Dominion will not be responsible for delays caused by:
Delayed client feedback
Missing or incomplete project information
Third-party service providers
Publishing platforms
Hosting providers
Payment processors
Software or system failures
Events beyond our reasonable control
Projects that remain inactive for an extended period may require reactivation, rescheduling, or additional fees.
Some services may require the use of third-party platforms, software, websites, hosting providers, payment processors, publishing platforms, distributors, printers, advertising platforms, or other external services.
KDP Publishing Dominion does not control the policies, approval processes, availability, performance, pricing, account restrictions, technical issues, or decisions of third-party providers.
We cannot guarantee that a third-party platform will:
Approve an account, book, advertisement, website, listing, or submission
Publish or distribute a project
Maintain uninterrupted service
Accept specific content or formatting
Generate a particular number of sales, reviews, downloads, leads, or rankings
Maintain its current policies or fees
The client is responsible for reviewing and complying with the terms and policies of all relevant third-party platforms.
KDP Publishing Dominion may provide writing, editing, design, publishing assistance, marketing support, consulting, or related services.
However, we do not guarantee specific commercial results, including:
Book sales
Revenue
Profits
Search-engine rankings
Bestseller status
Reviews
Media coverage
Publisher acceptance
Audience growth
Website traffic
Leads or conversions
Results may vary based on the market, competition, audience, pricing, content quality, client participation, platform policies, advertising budget, and other factors outside our control.
The information available on www.kdppublishingdominion.com includes details about the services offered by KDP Publishing Dominion.
Website information is provided for general informational purposes and does not constitute legal, financial, tax, publishing, business, or professional advice.
Although we attempt to keep the website information accurate and current, KDP Publishing Dominion does not guarantee that all website content will always be complete, accurate, current, or free from errors.
KDP Publishing Dominion, its affiliates, associates, contractors, officers, representatives, and employees will not be responsible for losses or damages resulting from inadvertent errors, omissions, outdated information, or reliance on information published on the website.
KDP Publishing Dominion does not guarantee that the website will always be available, uninterrupted, secure, or free from technical issues.
The company and its affiliates will not be liable for any failure of performance, interruption, deletion, defect, delay, computer virus, communication failure, unauthorized access, data loss, or alteration arising from the use of the website.
We reserve the right to modify, suspend, restrict, or discontinue any part of the website or its services without prior notice.
You agree not to use the KDP Publishing Dominion website or services to:
Violate any applicable law or regulation
Infringe another party’s intellectual-property rights
Distribute unlawful, fraudulent, defamatory, harmful, or misleading content
Upload viruses, malware, or malicious code
Attempt to gain unauthorized access to systems or accounts
Interfere with the website’s security or operation
Impersonate another person or organization
Collect information about other users without authorization
Engage in fraudulent payments, chargebacks, or misrepresentation
KDP Publishing Dominion may restrict or terminate access where misuse is suspected.
The client confirms that they have the legal right to provide and use all materials submitted to KDP Publishing Dominion, including manuscripts, images, logos, illustrations, trademarks, audio, videos, data, and other content.
The client is responsible for obtaining any necessary permissions or licenses.
KDP Publishing Dominion will not be responsible for claims resulting from materials supplied or approved by the client.
You agree to defend, indemnify, and hold harmless KDP Publishing Dominion and its subsidiaries, affiliates, officers, agents, contractors, representatives, and employees from claims, damages, liabilities, losses, expenses, and reasonable legal costs arising from:
Your use of the website or services
Your violation of these Terms and Conditions
Your violation of applicable law
Your infringement of a third party’s rights
Materials, instructions, or information supplied by you
Your publication, distribution, or use of the completed work
To the maximum extent permitted by applicable law, KDP Publishing Dominion will not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, opportunities, goodwill, or business.
Where liability cannot legally be excluded, KDP Publishing Dominion’s total liability relating to a specific project will not exceed the amount paid by the client for the service giving rise to the claim.
Your use of the website or purchase of services does not create a partnership, joint venture, employment relationship, franchise, fiduciary relationship, or agency relationship between you and KDP Publishing Dominion.
Neither party has the authority to legally bind the other unless expressly agreed in writing.
Representatives of KDP Publishing Dominion may use professional pseudonyms depending on the region, department, or market in which they are communicating.
Professional pseudonyms may be used to:
Maintain consistent customer communication
Provide a recognizable point of contact
Reduce confusion when account responsibilities change
Support communication across different regions and cultures
Maintain a consistent organizational identity
The use of a pseudonym does not change the company’s responsibilities or the client’s contractual relationship with KDP Publishing Dominion.
This policy explains the terms governing the collection and use of email addresses and mobile phone numbers provided to KDP Publishing Dominion.
By providing your email address or mobile phone number, you consent to receive communications from KDP Publishing Dominion.
These communications may include:
Transactional messages
Account notifications
Project updates
Service-delivery notifications
Design or document attachments
Revision updates
Payment-related communications
Consultation reminders
Customer-support messages
Newsletters
Promotional offers
Information about relevant services
Where required by applicable law, promotional communications will only be sent after obtaining the appropriate consent.
Standard text-message, mobile-data, Internet, or carrier charges may apply.
You are responsible for any fees charged by your telecommunications or Internet-service provider. Please contact your service provider for details regarding applicable charges.
You may stop receiving promotional communications through the following methods:
You may:
Click the “Unsubscribe” link included in a promotional email
Reply with “Unsubscribe”
Contact us at info@kdppublishingdominion.com
You may reply to an applicable SMS message with:
STOP
UNSUB
UNSUBSCRIBE
After receiving a valid opt-out request, we will take reasonable steps to stop promotional text messages.
You may still receive necessary transactional, project-related, billing, security, legal, or account communications where permitted by law.
KDP Publishing Dominion will make reasonable efforts to limit communications to an appropriate frequency.
The number of communications may vary depending on:
The status of your project
The number of revisions requested
Pending approvals or payments
Delivery schedules
Urgent notifications
Account activity
Your selected communication preferences
KDP Publishing Dominion will take reasonable measures to protect your email address and mobile phone number.
We will not sell your contact information to third parties for their independent marketing purposes.
Information may be shared with trusted communication, hosting, payment, customer-service, or technology providers when reasonably necessary to deliver our services or communications.
Information may also be disclosed when required by law, court order, regulation, or legal process.
KDP Publishing Dominion reserves the right to revise these Terms and Conditions and its Email and Mobile Phone Policy at any time.
Any updated terms will be published on www.kdppublishingdominion.com.
You are responsible for reviewing these terms periodically. Continued use of the website or services after revised terms are published may constitute acceptance of the updated terms where permitted by law.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain valid and enforceable.
A failure by KDP Publishing Dominion to enforce any provision of these Terms and Conditions will not constitute a waiver of that provision or any other right.
These Terms and Conditions, together with any written proposal, invoice, service agreement, project scope, refund policy, or other written agreement between the parties, constitute the agreement governing the services provided.
Where a separately signed written agreement conflicts with these Terms and Conditions, the signed written agreement will take precedence to the extent of the conflict.
For questions, concerns, or requests regarding these Terms and Conditions, please contact:
KDP Publishing Dominion
Email: info@kdppublishingdominion.com
Website: www.kdppublishingdominion.com
